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Cancellation policy

Until when can I cancel free of charge?

You can cancel all types of reservations, with the exception of non-refundable, free of charge until 12.00 (12pm) on the day of arrival.

What time is meant by '12 hours on the day of arrival '?

Check-in is possible from 14:00 on the day of arrival. In addition, you can cancel your reservation free of charge until 12:00 (12 pm) on the day of arrival.

What is a non-refundable reservation?

This is a reservation which you must pay online immediately during booking and which can then no longer be canceled or changed.

Why should I choose the non-refundable rate?

Because you waive flexible cancellation and the reservation directly online, we give you a discount. The non-refundable rate is therefore always the most advantageous rate available including breakfast.